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Poor Customer Service |
October 30, 2025 |
| Reviewer:
Francis DiMarco from Scarsdale, NY United States
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I have emailed and attempted to call 3x. You sent me 1 remote instead of two and charged me an insane shipping charge with a "tariff fee"; the item's weigh less than a quarter of a pound. Not to mention, no directions on how to install the new remotes on my current system. I still need you to call me to fix the issue or I will stop payment.
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