Return to Somfy ST30 Sonesse RTS 24v DC Motor 1001524

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0 of 0 people found the following review helpful:

Bad process for shipping June 16, 2021 Reviewer: barbara holley from college stATION , TX United States   We were told item we ordered was in stock. So we order 2 day air. I got a shipment released email less then 24 hours after we placed the order. But for the full week I couldnt get tracking. After that week went by I called in and found out my item had just shipped once I was told that I was able to get a tracking number. So 2day air became 14 day shipping for 30$. Why have 2day air when you cant release the item for more then a week. Dont list an item as in stock and offer 2day when you dont have the item or anyway to meet the 2day time line. At least refund the 2day air fee when you mess up. When I called in the first time I was told I would be called back with an answer but never had a return call or even an email about a delay. There are lots of vendors out there that do a better job. We will be using them in the future. Was this review helpful to you?

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Speedy service April 10, 2020 Reviewer: Victoria Caputo from Lahaina , HI United States   Excellent service!! From Florida to Hawaii the Somfy motored arrived in days. I highly recommend Florida Automated Shades. Was this review helpful to you?

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March 18, 2020 Reviewer: Paul Schoch from Fallbrook, CA United States   Was this review helpful to you?

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March 2, 2020 Reviewer: Ray Gottsleben from Trent Woods, NC United States   Was this review helpful to you?

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Smooth trasaction July 8, 2019 Reviewer: Mark Johnson from Kailua Kona, HI United States   Florida Automated Shade has been helping me retrofit an older Somfy system.  I send them pictures of what I need to replace, they tell me what I need to order as parts and part numbers have changed over the years.  Easy to work with, what I order shows up when they say it will.  Happy customer! Was this review helpful to you?

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Speedy Service June 29, 2017 Reviewer: Rick from St. Petersburg   Ordered product on Monday recieved it on Tuesday. You guys are great !!!!!!!!!!. Looking forward to my next project. Was this review helpful to you?

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Very Helpful June 29, 2017 Reviewer: Anonymous Person from Lafayette, CA United States   Spoke over the phone to confirm I had the correct piece. Very friendly and helpful. Shipment arrived promptly. Thank you. Was this review helpful to you?

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Great service May 6, 2017 Reviewer: Anonymous Person from IL   Very friendly and courteous... We ordered 5 motors and accessories which arrived on time. I would recommend buying from this company. Thanks for the advice .....Ronald Was this review helpful to you?